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1. Data Controller

This website is operated by:

S.C. CUSTOMCLEAR S.R.L.


Registered office: Str. 1 Decembrie 1918, Nr. 23, Bloc 2PP, Etaj 2, Ap. 15
Baraolt, Covasna County, Romania

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Company Registration Number: J14/114/18.04.2024
VAT Number: RO49962440


Unique Registration Code (CUI): 49962440

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Email: office@customclearnow.com
Phone: +40 748 594 509

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Customclear S.R.L. acts as the data controller for the processing of personal data collected through this website.

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2. Scope of This Policy

This Privacy Policy explains how Customclear S.R.L. collects, processes and protects personal data when users access or interact with the website.

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The policy is issued in accordance with:

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

  • applicable Romanian data protection legislation.

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3. Categories of Personal Data

Depending on the interaction with the website, the following categories of personal data may be processed:

Information voluntarily provided by users

  • name

  • email address

  • telephone number

  • company name

  • professional role

  • information included in messages or inquiries

Technical information

  • IP address

  • browser type

  • device information

  • access date and time

  • referring website

This information may be collected automatically for security and operational purposes.

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4. Purpose of Processing

Personal data may be processed for the following purposes:

  • responding to contact requests or professional inquiries

  • providing information regarding services offered by Customclear

  • establishing or maintaining professional communication

  • performing pre-contractual steps requested by the user

  • ensuring website security and functionality

  • complying with legal or regulatory obligations

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5. Legal Basis for Processing

Personal data is processed on one or more of the following legal grounds:

Article 6(1)(b) GDPR
Processing necessary for taking steps prior to entering into a contract.

Article 6(1)(f) GDPR
Legitimate interest in responding to business inquiries and maintaining professional communication.

Article 6(1)(c) GDPR
Compliance with legal obligations where applicable.

Where consent is required, processing will be based on Article 6(1)(a) GDPR.

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6. Data Recipients

Personal data may be accessed or processed by:

  • authorized personnel of Customclear S.R.L.

  • IT service providers responsible for website hosting or maintenance

  • professional service providers where necessary for business operations

All such parties are required to maintain appropriate confidentiality and security standards.

Personal data will not be sold, rented or disclosed to third parties for marketing purposes.

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7. International Data Transfers

Where technical service providers are located outside the European Economic Area (EEA), data transfers will be performed in accordance with GDPR requirements, including the use of appropriate safeguards such as Standard Contractual Clauses (SCCs) where applicable.

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8. Data Retention

Personal data is retained only for the period necessary to fulfill the purposes described in this policy.

Communication data related to inquiries may be retained for a reasonable period necessary for professional correspondence, unless a longer retention period is required by law.

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9. Data Security

Customclear S.R.L. implements appropriate technical and organizational measures to protect personal data against:

  • unauthorized access

  • accidental loss

  • destruction

  • alteration or disclosure

These measures are designed to ensure a level of security appropriate to the risk.

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10. Rights of Data Subjects

Under the GDPR, individuals have the following rights:

  • right of access to personal data

  • right to rectification of inaccurate data

  • right to erasure ("right to be forgotten")

  • right to restriction of processing

  • right to data portability

  • right to object to processing

  • right to withdraw consent where processing is based on consent

Requests regarding these rights may be submitted to:

office@customclearnow.com

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11. Supervisory Authority

Individuals also have the right to lodge a complaint with the competent data protection authority.

In Romania, this authority is:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
www.dataprotection.ro

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12. Cookies

This website may use technical cookies necessary for the functioning of the website.

Additional information regarding the use of cookies may be provided in a separate Cookie Policy.

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13. Changes to This Policy

Customclear S.R.L. reserves the right to update this Privacy Policy where necessary to reflect legal, operational or regulatory changes.

The updated version will be published on this page.

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14. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact:

S.C. CUSTOMCLEAR S.R.L.
Email: office@customclearnow.com
Phone: +40 748 594 509

Privacy Policy

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